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PRIVACY POLICY
(last updated on 16.12.19)
This privacy policy (the “Policy”) applies to data subject, i.e. any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing (“you”) who visit a Website www.anvio.com (the “Website”) and book gaming sessions of virtual reality games (the “Games”) of ANVIO HUNGARY Kft. (the “Services”).
The privacy of your personal data is of great importance to us. We do everything to collect only the information (hereinafter referred to as “information”) that is really necessary for order processing and for reliably running the Services. This Policy is intended to comply with General Data Protection Regulation (GDPR).
This Policy will be published in English, but may be translated into additional languages for convenience of the reader. If this Policy is published in any language other than English, the English language version will be the governing agreement and shall control interpretation of all matters discussed below.
ACCEPTANCE OF TERMS
When you visit the Website and book the Games, you accept the terms of this Policy. If you do not agree with the terms of this Policy, then you should not use the Service.
We generally only ask you for your information to provide the Services you request. You can always choose to not provide the information, and also request we delete your information, however in some instances this will mean that we are not able to provide the Services you have requested.
LEGAL BASES FOR PROCESSING
We process personal information per applicable law and with transparency and fairness. We rely on the following legal bases for our processing activities:
Processing for the purposes of providing and managing the Website and Services is conducted for the legitimate purpose of operating our business (Art. 6(1)(f) of the GDPR).
Processing for marketing and advertising purposes is based on your consent where required (Art. 6(1)(a) of the GDPR).
Additionally, we may process your information as otherwise required by applicable law.
HOW WE COLLECT YOUR INFORMATION
Your information is commonly collected in the following three ways:
When you voluntarily provide information - such as when making a booking or sign up for email updates;
Automatic recording of your information - such as through cookies and log files; and
Information collected from third parties – such as analytics and advertising third parties may provide your information to assist in marketing activities.
WHAT INFORMATION IS COLLECTED
When you voluntarily provide information
Your information is collected when you enter or otherwise provide it as per the below. The information we collect may change, as the Services offered change over time.
Examples include your name, email, and phone number (when making a booking).
You don’t have to share this information with us, however it may be required in order to complete booking Services.
When you book, we process your entered data solely for the purpose of fulfilling your order. The data is stored on our servers and are accessible to the operator of the branch which you have booked.
Please note that we DO NOT have access to your payment details (credit card etc.). All transactions and payment details are securely handled by third party electronic system/bank.
If you send us requests through our contact form, your entered data including your provided contact information will be stored on our system. If your request is directed at one of our branches that is operated by one of our franchisees, we forward your request directly to them.
Automatic recording of your information
Some information is collected automatically when you visit our Website, such as from web browsers, cookies, log files, and related technology.
Examples include:
the site location of your booking;
the location of your device, such as from your IP address;
error reports, such as if your equipment fails, or your game experiences and issue.
Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
Some of this information may be collected using cookies and similar tracking technology, as explained further in a Cookie Policy of ANVIO.
Information collected from third parties
In some instances, your information may be received and collected from third parties who provide advertising and analytics tools and may provide us with your information to supporting our marketing activities, advertising campaigns, and the improvement of the Services. This information may enable us, as well as third party advertising services and other third party businesses, to track the actions of users online over time and across different websites or platforms to measure statistics relating to marketing efforts, and to deliver electronic advertisements that may be more relevant to individual users and that will improve the consumer experience.
Examples include:
Atlas Solution;
Facebook;
Google AdSense;
Google Analytics;
Google Doubleclick;
Yandex.Metrika.
PURPOSES FOR WHICH WE COLLECT YOUR INFORMATION
We may use your information to contact you.
Examples include:
to communicate with you regarding your use of the Services;
to provide you with response to an inquiry for information or support request;
to satisfy your booking request and contact you if we have trouble processing your order
to contact you for the performance of the Services.
We may use your information to provide Services.
When you make booking of our Services, we use the information provided to verify your identity and age and to provide Services and carry out our obligations arising from any contract between you and us. The processing of this information is necessary for us to perform our contract with players of the respective Games.
We may use your information for marketing purposes.
For example, we may use your e-mail address to send you messages about new offerings and/or promotions of Games.
When the collection and processing of your information is based on your consent, you can always withdraw the consent. All communications relating to such withdrawal shall be directed to our Data Protection Team.
Your information may also be used for the following purposes:
to develop and improve our Services;
for legal compliance. We shall disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.
RETENTION OF YOUR INFORMATION
Except as otherwise permitted or required by applicable law, we are committed to retaining your information only for as long as it is necessary to fulfil the purposes for which the information was collected.
We will however delete your information that is no longer necessary after a reasonable period.
We may keep your information for longer for research or statistical purposes. If we do, we will make sure your information is anonymised and non-traceable to you as a person.
We will also keep it for longer if we may not delete it for legal or regulatory reasons.
YOUR RIGHTS
You have the following rights in respect of information collected:
the right to access to information collected and to be informed about the purpose of its collection;
the right to receive a copy of and port (move) your information;
the right to request us to transfer your information to a third party, where technically feasible;
the right to request us to restrict the processing of your personal data, for example if you object to its processing, but prefer the data not to be erased;
the right to rectify information if you consider that it is inaccurate or incomplete;
the right to request that information is erased if you consider that we do not have the right to hold it;
the right to object to processing of information; and
where solely consent has been relied on to process the information, the right to withdraw consent at any time by contacting the Data Protection Team via the contact details below.
You also have the right to lodge a complaint with the supervisory authority in the EU member state of your usual residence or place of work or of the place of the alleged breach if you consider that the processing of your information has breached data protection laws.
In limited circumstances we may approach you for your written consent to allow us to process certain particularly sensitive data or to use data for another purpose. Where you may have provided your consent to the collection, processing and transfer of your information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
To withdraw your consent, please contact the Data Protection Team. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
CHILDREN UNDER AGE 13
The Services are not directed to individuals under the age of 13 (thirteen), and we request that they not provide information through to us.
If you’re the parent or legal guardian of a child under the age of 13 and you believe they have provided information to us, please address to the Data Protection Team via the contact details below, and we will delete any information that may have been provided to us.
HOW WE SECURE YOUR INFORMATION
ANVIO makes commercially reasonable efforts to implement industry standard security measures intended to protect against the loss, misuse and alteration of the information collected. Please acknowledge that even our best efforts cannot make data transmission over an Internet-connected network be guaranteed to be completely secure. This is the reason why we cannot guarantee or warrant the security of any information you transmit on or through the Services and you by agreeing to this Policy you are acknowledging this risk.
TO WHOM YOUR INFORMATION MAY BE DISCLOSED
To improve your experience, we will work with third parties, however this Policy doesn’t not apply to these entities which we do not own or control. We will endeavor to choose wisely the entities we work with, but we are unable to confirm that they will adhere to the same privacy practices as us.
Please make sure to read their terms and policies before sharing your information with them and contact the third party directly with any respective queries.
We may transfer data to the following third-party services:
Applicable payment provider/bank. Order data for processing your payments;
Mailchimp. Email are added to Mailchimp Database ONLY if you choose to subscribe for our best offers newsletter. You can find more information concerning Mailchimp and privacy here. Beyond that, we never forward your data to any third parties without your express permission. You will never receive advertising emails from other companies due to your subscription of ANVIO newsletters.
BUSINESS PARTNERS
Please note that some site locations are run by ANVIO’s Business Partners, some of who may also be using ANVIO brand or international trademark.
When you interact with the Services you consent to the processing and temporary transfer of your information to countries where a respective site that is operated by our Business Partner is located. For example, we will share your player account and contact information with our Business Partners to allow you to use your player profile when you play at their site locations, or for them to contact you about a booking with them.
If you opt-in to receive marketing communications from ANVIO, we may also permit these entities to use your information for their own marketing purposes. If you would like us to stop providing your information to our Business Partners for their own marketing purposes, you may opt-out by contacting the Data Protection Team.
With your consent or subject to their privacy policies, our Business Partners may also send you other communications related to their local site operations, which you may opt out of at any time. However, our Business Partners are also able to provide any additional privacy policies that oversee their use of your information.
Personal information that is not provided by ANVIO or that you share with our Business Partners will be subject to their privacy policies, and may not be subject to this policy. If you have any questions about their use of your personal information, you can ask the site directly by speaking to their staff on site, or contacting them directly. You will be able to find the contact details on their website.
INTERNATIONAL TRANSFER OF DATA
ANVIO has its place of residence in the Republic of Hungary, and our Business Partners operate Websites internationally.
The data we collect from you may be transferred to, stored and processed by ANVIO at one or more destinations both inside and outside the European Economic Area (“EEA”) for any purposes set out in this Policy.
Our contractors, consultants and suppliers operate internationally and may also be located outside the EEA. We only transfer your information to countries outside the EEA if such transfer is permitted under the applicable privacy legislation.
However, the data processing may be undertaken by any entity in a jurisdiction in respect of which the EU Commission has not issued a decision as to the adequacy of that jurisdiction's data protection laws including, but not limited to, Russia. This means that certain of the countries to which we transfer your data are not deemed to provide an adequate level of protection for your information. However, to ensure that your information receives an adequate level of protection we put in place measures such as EU model contract clauses to ensure that your information is treated by those third parties in a way that is consistent with and which respects the EU laws and the laws of the Hungary on data protection. If you require further information about these protective measures, you can request it by contacting the Data Protection Team.
CHANGES TO THIS POLICY
We reserve the right to modify this Policy at any time, so please review it every time you visit our Website, make a booking, or play our games to ensure that you are consenting to the most recent version of this Policy.
We will indicate at the top of this document when this Policy was last updated.
CONTACT DETAILS
We have appointed a Data Protection Team to oversee compliance with this Policy.
The Data Protection Team may be contacted at info@anvio.com
This privacy policy (the “Policy”) applies to data subject, i.e. any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing (“you”) who visit a Website www.anvio.com (the “Website”) and book gaming sessions of virtual reality games (the “Games”) of ANVIO HUNGARY Kft. (the “Services”).
The privacy of your personal data is of great importance to us. We do everything to collect only the information (hereinafter referred to as “information”) that is really necessary for order processing and for reliably running the Services. This Policy is intended to comply with General Data Protection Regulation (GDPR).
This Policy will be published in English, but may be translated into additional languages for convenience of the reader. If this Policy is published in any language other than English, the English language version will be the governing agreement and shall control interpretation of all matters discussed below.
ACCEPTANCE OF TERMS
When you visit the Website and book the Games, you accept the terms of this Policy. If you do not agree with the terms of this Policy, then you should not use the Service.
We generally only ask you for your information to provide the Services you request. You can always choose to not provide the information, and also request we delete your information, however in some instances this will mean that we are not able to provide the Services you have requested.
LEGAL BASES FOR PROCESSING
We process personal information per applicable law and with transparency and fairness. We rely on the following legal bases for our processing activities:
Processing for the purposes of providing and managing the Website and Services is conducted for the legitimate purpose of operating our business (Art. 6(1)(f) of the GDPR).
Processing for marketing and advertising purposes is based on your consent where required (Art. 6(1)(a) of the GDPR).
Additionally, we may process your information as otherwise required by applicable law.
HOW WE COLLECT YOUR INFORMATION
Your information is commonly collected in the following three ways:
When you voluntarily provide information - such as when making a booking or sign up for email updates;
Automatic recording of your information - such as through cookies and log files; and
Information collected from third parties – such as analytics and advertising third parties may provide your information to assist in marketing activities.
WHAT INFORMATION IS COLLECTED
When you voluntarily provide information
Your information is collected when you enter or otherwise provide it as per the below. The information we collect may change, as the Services offered change over time.
Examples include your name, email, and phone number (when making a booking).
You don’t have to share this information with us, however it may be required in order to complete booking Services.
When you book, we process your entered data solely for the purpose of fulfilling your order. The data is stored on our servers and are accessible to the operator of the branch which you have booked.
Please note that we DO NOT have access to your payment details (credit card etc.). All transactions and payment details are securely handled by third party electronic system/bank.
If you send us requests through our contact form, your entered data including your provided contact information will be stored on our system. If your request is directed at one of our branches that is operated by one of our franchisees, we forward your request directly to them.
Automatic recording of your information
Some information is collected automatically when you visit our Website, such as from web browsers, cookies, log files, and related technology.
Examples include:
the site location of your booking;
the location of your device, such as from your IP address;
error reports, such as if your equipment fails, or your game experiences and issue.
Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
Some of this information may be collected using cookies and similar tracking technology, as explained further in a Cookie Policy of ANVIO.
Information collected from third parties
In some instances, your information may be received and collected from third parties who provide advertising and analytics tools and may provide us with your information to supporting our marketing activities, advertising campaigns, and the improvement of the Services. This information may enable us, as well as third party advertising services and other third party businesses, to track the actions of users online over time and across different websites or platforms to measure statistics relating to marketing efforts, and to deliver electronic advertisements that may be more relevant to individual users and that will improve the consumer experience.
Examples include:
Atlas Solution;
Facebook;
Google AdSense;
Google Analytics;
Google Doubleclick;
Yandex.Metrika.
PURPOSES FOR WHICH WE COLLECT YOUR INFORMATION
We may use your information to contact you.
Examples include:
to communicate with you regarding your use of the Services;
to provide you with response to an inquiry for information or support request;
to satisfy your booking request and contact you if we have trouble processing your order
to contact you for the performance of the Services.
We may use your information to provide Services.
When you make booking of our Services, we use the information provided to verify your identity and age and to provide Services and carry out our obligations arising from any contract between you and us. The processing of this information is necessary for us to perform our contract with players of the respective Games.
We may use your information for marketing purposes.
For example, we may use your e-mail address to send you messages about new offerings and/or promotions of Games.
When the collection and processing of your information is based on your consent, you can always withdraw the consent. All communications relating to such withdrawal shall be directed to our Data Protection Team.
Your information may also be used for the following purposes:
to develop and improve our Services;
for legal compliance. We shall disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.
RETENTION OF YOUR INFORMATION
Except as otherwise permitted or required by applicable law, we are committed to retaining your information only for as long as it is necessary to fulfil the purposes for which the information was collected.
We will however delete your information that is no longer necessary after a reasonable period.
We may keep your information for longer for research or statistical purposes. If we do, we will make sure your information is anonymised and non-traceable to you as a person.
We will also keep it for longer if we may not delete it for legal or regulatory reasons.
YOUR RIGHTS
You have the following rights in respect of information collected:
the right to access to information collected and to be informed about the purpose of its collection;
the right to receive a copy of and port (move) your information;
the right to request us to transfer your information to a third party, where technically feasible;
the right to request us to restrict the processing of your personal data, for example if you object to its processing, but prefer the data not to be erased;
the right to rectify information if you consider that it is inaccurate or incomplete;
the right to request that information is erased if you consider that we do not have the right to hold it;
the right to object to processing of information; and
where solely consent has been relied on to process the information, the right to withdraw consent at any time by contacting the Data Protection Team via the contact details below.
You also have the right to lodge a complaint with the supervisory authority in the EU member state of your usual residence or place of work or of the place of the alleged breach if you consider that the processing of your information has breached data protection laws.
In limited circumstances we may approach you for your written consent to allow us to process certain particularly sensitive data or to use data for another purpose. Where you may have provided your consent to the collection, processing and transfer of your information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
To withdraw your consent, please contact the Data Protection Team. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
CHILDREN UNDER AGE 13
The Services are not directed to individuals under the age of 13 (thirteen), and we request that they not provide information through to us.
If you’re the parent or legal guardian of a child under the age of 13 and you believe they have provided information to us, please address to the Data Protection Team via the contact details below, and we will delete any information that may have been provided to us.
HOW WE SECURE YOUR INFORMATION
ANVIO makes commercially reasonable efforts to implement industry standard security measures intended to protect against the loss, misuse and alteration of the information collected. Please acknowledge that even our best efforts cannot make data transmission over an Internet-connected network be guaranteed to be completely secure. This is the reason why we cannot guarantee or warrant the security of any information you transmit on or through the Services and you by agreeing to this Policy you are acknowledging this risk.
TO WHOM YOUR INFORMATION MAY BE DISCLOSED
To improve your experience, we will work with third parties, however this Policy doesn’t not apply to these entities which we do not own or control. We will endeavor to choose wisely the entities we work with, but we are unable to confirm that they will adhere to the same privacy practices as us.
Please make sure to read their terms and policies before sharing your information with them and contact the third party directly with any respective queries.
We may transfer data to the following third-party services:
Applicable payment provider/bank. Order data for processing your payments;
Mailchimp. Email are added to Mailchimp Database ONLY if you choose to subscribe for our best offers newsletter. You can find more information concerning Mailchimp and privacy here. Beyond that, we never forward your data to any third parties without your express permission. You will never receive advertising emails from other companies due to your subscription of ANVIO newsletters.
BUSINESS PARTNERS
Please note that some site locations are run by ANVIO’s Business Partners, some of who may also be using ANVIO brand or international trademark.
When you interact with the Services you consent to the processing and temporary transfer of your information to countries where a respective site that is operated by our Business Partner is located. For example, we will share your player account and contact information with our Business Partners to allow you to use your player profile when you play at their site locations, or for them to contact you about a booking with them.
If you opt-in to receive marketing communications from ANVIO, we may also permit these entities to use your information for their own marketing purposes. If you would like us to stop providing your information to our Business Partners for their own marketing purposes, you may opt-out by contacting the Data Protection Team.
With your consent or subject to their privacy policies, our Business Partners may also send you other communications related to their local site operations, which you may opt out of at any time. However, our Business Partners are also able to provide any additional privacy policies that oversee their use of your information.
Personal information that is not provided by ANVIO or that you share with our Business Partners will be subject to their privacy policies, and may not be subject to this policy. If you have any questions about their use of your personal information, you can ask the site directly by speaking to their staff on site, or contacting them directly. You will be able to find the contact details on their website.
INTERNATIONAL TRANSFER OF DATA
ANVIO has its place of residence in the Republic of Hungary, and our Business Partners operate Websites internationally.
The data we collect from you may be transferred to, stored and processed by ANVIO at one or more destinations both inside and outside the European Economic Area (“EEA”) for any purposes set out in this Policy.
Our contractors, consultants and suppliers operate internationally and may also be located outside the EEA. We only transfer your information to countries outside the EEA if such transfer is permitted under the applicable privacy legislation.
However, the data processing may be undertaken by any entity in a jurisdiction in respect of which the EU Commission has not issued a decision as to the adequacy of that jurisdiction's data protection laws including, but not limited to, Russia. This means that certain of the countries to which we transfer your data are not deemed to provide an adequate level of protection for your information. However, to ensure that your information receives an adequate level of protection we put in place measures such as EU model contract clauses to ensure that your information is treated by those third parties in a way that is consistent with and which respects the EU laws and the laws of the Hungary on data protection. If you require further information about these protective measures, you can request it by contacting the Data Protection Team.
CHANGES TO THIS POLICY
We reserve the right to modify this Policy at any time, so please review it every time you visit our Website, make a booking, or play our games to ensure that you are consenting to the most recent version of this Policy.
We will indicate at the top of this document when this Policy was last updated.
CONTACT DETAILS
We have appointed a Data Protection Team to oversee compliance with this Policy.
The Data Protection Team may be contacted at info@anvio.com
COOKIE POLICY
(last updated on 16.12.19)
General Information
The website b2b.anvio.com (the “Website”) uses third-party cookies to analyze the user’s browsing. With mere browsing (with the browser enabled to accept cookies), the user accepts the installation of cookies, except in their place.
This policy has the result of presenting the data in a clear and concise manner about the cookies used by our Website.
On our Website, various cookies may be used. With this Cookie Policy, we would like to inform you what cookies are, what they do, and what kind of cookies are used via our Website. In so far as we collect your personal data via cookies, we process these personal data in accordance with our Privacy Policy.
We may change this Cookie Policy and the list of cookies that are used on our Website at any time.
What is a cookie?
A cookie is a small data file that is written to your computer's hard drive by your web browser. A cookie file can contain and/or automatically collect user information, such as a user identification code or IP address, that a Website will use to track the pages and number of times you have visited. The data read from these cookies may be linked to your user information, so our use of these cookies may allow us to better understand how you use our Website, or to serve you with personalized advertising.
As an example, if you place an order, but abort the payment process and browse back in order to select a different booking option, a so-called "session cookie" allows us to temporarily store your input, so that you do not have to re-enter your entire address and order information. These session cookies are necessary for the technical operation of the website and are automatically deleted when you close your browser.
In particular, we and our partners use cookies and similar technologies on the Website to personalize and optimize your browsing experience and the Website by:
Which types of cookies are used by ANVIO?
Cookies which are used by ANVIO fall into the following subcategories:
Required Cookies. Certain cookies are used for specific purposes that are essential to your secure use and navigation of the Website. Without them, we may not be able to provide core Website functions and features to you, and the Website would not operate as well as you or we would like. These cookies collect and use information such as your server preferences, single-session data and corresponding identifier, web beacons and log files (detailed below), and other credential-related information.
Functional Cookies. Other cookies may be used to collect and process information about your preferences and similar choices in connection with the Website in order to optimize your browsing experience (e.g., various local preference settings; which geographically-customized version of the Website and related content). Functional cookies also include analytics cookies, which provide us with data that allows us to better understand its users and improve the Website based on what we have learned from that data.
Advertising Cookies. To help support the Website and further tailor your experience, we and its advertising partners (and/or their third-party analytics providers) may also use cookies on the Website to personalize the content and advertisements you may be shown. Such advertisements use cookies to provide you targeted advertisements that may be more consistent with your interests than non-targeted advertisements. Certain advertising partners may also use cookies to monitor or track the performance of their advertising content, including native advertising content (e.g.,). We do not provide user information to advertising partners except in connection with the Website or as required by law.
Please be aware that if you do choose to disable the receipt of cookies from the Website, you may not be able to use or benefit from certain of its features, particularly the features that are designed to personalize your experience.
Most web browsers automatically accept cookies, but generally allow users to modify their browser settings to display a warning before accepting a cookie, to accept cookies only from certain websites, and/or to refuse all cookies. Please do review your web browser settings if you want to use your web browser to control our cookies.
Log Files
When visiting our Website, we automatically collect and store information in so-called server log files that your browser transmits to us by default.
Examples include:
This data is automatically collected by the operating system of the server and used for logging of connections to our Website. This enables us to pursue abusive behavior such as fake bookings, hacking attempts, DOS attacks and filtering spam. Furthermore, it gives us access to pseudonymised access statistics in order to optimize our systems. This data is never aggregated with any other data. We reserve the right to scan this data on concrete indications for an unlawful use of our systems.
Cookies used
This Website uses first-party cookies (ANVIO cookies, serving our purposes, including but not limited to the provision of the booking system on our Website, interactive information, and statistics purpose) and third-party analytical cookies (Atlas Solution, Facebook, Google Adsense, Google Analytics, Google Doubleclick, Yandex Metrika) to collect statistics on the user’s activity when visiting the page and the general activity of the Website. The information collected is anonymous and allows you to optimize navigation through our Website. This way we can study the navigation through the Website and improve the offer of products or services we offer.
Cookie’s Configuration
At any time you can allow, block or delete the cookies installed on your computer by configuring the options of your Internet browser. Also you can activate:
Please note that if you reject the installation of cookies you may continue to use the Website, although the use of some of your services may be limited.
General Information
The website b2b.anvio.com (the “Website”) uses third-party cookies to analyze the user’s browsing. With mere browsing (with the browser enabled to accept cookies), the user accepts the installation of cookies, except in their place.
This policy has the result of presenting the data in a clear and concise manner about the cookies used by our Website.
On our Website, various cookies may be used. With this Cookie Policy, we would like to inform you what cookies are, what they do, and what kind of cookies are used via our Website. In so far as we collect your personal data via cookies, we process these personal data in accordance with our Privacy Policy.
We may change this Cookie Policy and the list of cookies that are used on our Website at any time.
What is a cookie?
A cookie is a small data file that is written to your computer's hard drive by your web browser. A cookie file can contain and/or automatically collect user information, such as a user identification code or IP address, that a Website will use to track the pages and number of times you have visited. The data read from these cookies may be linked to your user information, so our use of these cookies may allow us to better understand how you use our Website, or to serve you with personalized advertising.
As an example, if you place an order, but abort the payment process and browse back in order to select a different booking option, a so-called "session cookie" allows us to temporarily store your input, so that you do not have to re-enter your entire address and order information. These session cookies are necessary for the technical operation of the website and are automatically deleted when you close your browser.
In particular, we and our partners use cookies and similar technologies on the Website to personalize and optimize your browsing experience and the Website by:
- providing you with tailored content and advertisements (see below for more information),
- safeguarding against spam and malware,
- analyzing trends, traffic, and user behavior,
- administering the Website,
- gathering demographic information about our user base as a whole,
- tracking web and advertising analytics throughout the Website,
- performing location-related functionalities and analytics,
- participating in market research, and
- educating ourselves about how we can continue to improve the Website and its various elements.
Which types of cookies are used by ANVIO?
Cookies which are used by ANVIO fall into the following subcategories:
Required Cookies. Certain cookies are used for specific purposes that are essential to your secure use and navigation of the Website. Without them, we may not be able to provide core Website functions and features to you, and the Website would not operate as well as you or we would like. These cookies collect and use information such as your server preferences, single-session data and corresponding identifier, web beacons and log files (detailed below), and other credential-related information.
Functional Cookies. Other cookies may be used to collect and process information about your preferences and similar choices in connection with the Website in order to optimize your browsing experience (e.g., various local preference settings; which geographically-customized version of the Website and related content). Functional cookies also include analytics cookies, which provide us with data that allows us to better understand its users and improve the Website based on what we have learned from that data.
Advertising Cookies. To help support the Website and further tailor your experience, we and its advertising partners (and/or their third-party analytics providers) may also use cookies on the Website to personalize the content and advertisements you may be shown. Such advertisements use cookies to provide you targeted advertisements that may be more consistent with your interests than non-targeted advertisements. Certain advertising partners may also use cookies to monitor or track the performance of their advertising content, including native advertising content (e.g.,). We do not provide user information to advertising partners except in connection with the Website or as required by law.
Please be aware that if you do choose to disable the receipt of cookies from the Website, you may not be able to use or benefit from certain of its features, particularly the features that are designed to personalize your experience.
Most web browsers automatically accept cookies, but generally allow users to modify their browser settings to display a warning before accepting a cookie, to accept cookies only from certain websites, and/or to refuse all cookies. Please do review your web browser settings if you want to use your web browser to control our cookies.
Log Files
When visiting our Website, we automatically collect and store information in so-called server log files that your browser transmits to us by default.
Examples include:
- Browser type and version;
- Operating system;
- Referrer URL;
- Host name of Data Subject’s device;
- Time of the request;
- IP address.
This data is automatically collected by the operating system of the server and used for logging of connections to our Website. This enables us to pursue abusive behavior such as fake bookings, hacking attempts, DOS attacks and filtering spam. Furthermore, it gives us access to pseudonymised access statistics in order to optimize our systems. This data is never aggregated with any other data. We reserve the right to scan this data on concrete indications for an unlawful use of our systems.
Cookies used
This Website uses first-party cookies (ANVIO cookies, serving our purposes, including but not limited to the provision of the booking system on our Website, interactive information, and statistics purpose) and third-party analytical cookies (Atlas Solution, Facebook, Google Adsense, Google Analytics, Google Doubleclick, Yandex Metrika) to collect statistics on the user’s activity when visiting the page and the general activity of the Website. The information collected is anonymous and allows you to optimize navigation through our Website. This way we can study the navigation through the Website and improve the offer of products or services we offer.
Cookie’s Configuration
At any time you can allow, block or delete the cookies installed on your computer by configuring the options of your Internet browser. Also you can activate:
- Private browsing, through which your browser stops acting in the browsing history, cookies and other information of the pages you visit, or
- The function of not tracking, by which the browser asks the Website you visit do not track your browsing habits, for example, to serve advertisements of your possible interest.
- Below we include the links to manage cookies in the most relevant browsers:
- Google Chrome https://support.google.com/chrome/answer/95647?hl=en
- Mozilla Firefox http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
- Internet Explorer http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
- Safari http://support.apple.com/kb/ph5042
Please note that if you reject the installation of cookies you may continue to use the Website, although the use of some of your services may be limited.
Technical description of cookies used
